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Fern House Surgery Providing NHS services
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Home > Services available from your GP surgery

Services available from your GP surgery

Your GP surgery team is made up of a range of healthcare professionals with the expertise to help you with your health needs.

Often the perception is that patients have to be treated by a doctor; however this is not always the case as doctors within your GP surgery are supported by a specialist team of nurses, healthcare assistants, physiotherapists and pharmacists.

Below is information to explain the roles of different staff that might be working within your GP surgery and how they can support you to manage your health and wellbeing.

Care Navigators

Care Navigators are members of the surgery reception team who have been trained to help patients get the right care from the right healthcare professional, as soon as possible, by asking for a little more detail from the patient when they book an appointment.

Advanced Nurse Practitioner

Nurse Practitioners are highly-trained professionals and can undertake complex reviews of patients, just like GPs. They can assess symptoms and build a picture of a patient's condition, treat minor health problems, infections, minor injuries and prescribe medication where necessary.

Clinical Pharmacist

Clinical Pharmacists are becoming more commonplace in GP practices and are qualified professionals whose skills include reviewing medications for patients who have long term conditions. They can also treat minor illnesses and refer patients onto other services.

Healthcare Assistant

Healthcare Assistants can assist with a range of minor clinical duties, like taking blood samples, blood pressure checks etc, under the guidance of the wider healthcare professional team. They work alongside the team and support with observing, monitoring and recording patients' conditions to provide joined-up care.

 

Link Workers

People visit their GPs for a range of different reasons and sometimes these issues can make a person ill. It may be caused by non-medical matters such as loneliness, anxiety, unemployment or debt.

Social Prescribers also known as Link Workers, work in partnership with GP surgeries and can give you the confidence you need to access appropriate support in the community to help you make positive changes to your personal wellbeing.

Last Updated 29 Jul 2025

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Fern House Surgery

125-129 Newland Street, Witham, Essex, CM8 1BH

  • 01376 502108
  • fernhouse.reception@nhs.net

59 Kelvedon Road

Wickham Bishops, CM8 3NA

Owls Hill

Terling , CM3 2PW

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GP Practice Website by Oldroyd Publishing Group

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Local Services
Residential/
Nursing Care
Personal
Trainer