Show Side Menu
To view, print or save our practice booklet, click here
Call 111 - When it is less urgent than 999

Coronavirus

Covid Vaccination Status

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of the Moderna, AstraZeneca and Pfizer vaccine, or one dose of the Janssen single-dose vaccine. Vaccine status will be available through the NHS COVID Pass service from:

  • the NHS App which you can download from app stores
  • the NHS website
  • 119 - by requesting a paper letter

You will need to register to use the online services, if you have not already. It may take more than a week for your identity to be checked and verified.

If you cannot access the online services, and you have had both doses of the vaccine, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel outside the UK in the near future and have had your second dose (or one dose of the Janssen single-dose vaccine) more than 5 working days ago. It may take up to 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status. Please do not contact the practice about your COVID-19 vaccination status unless you have been advised to by the 119 service.

When you're planning your travel, you should check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is enough time to get proof of your COVID-19 vaccination status before you are due to travel.


Oxford AstraZeneca vaccine

New guidance has been issued for the use of the Oxford AstraZeneca Covid-19 vaccine.

This follows further reviews by the independent regulator, the MHRA, and the Commission for Human Medicines, of a very small number of people in the UK who have developed a rare blood-clotting condition since having the Oxford AstraZeneca Covid-19 vaccine.

The MHRA and Joint Committee for Vaccinations and Immunisations have emphasised that the risk of this condition is extremely small and that the benefits of the vaccine outweigh the risks for the vast majority of people.  They have recommended that:

  • Everyone who has had the AstraZeneca vaccine should still have a second dose of the AstraZeneca vaccine, irrespective of age, unless they have had a blood clot or have an existing risk of thrombosis (blood clotting)
  • People aged 30 and over or who have a health condition that puts them at higher risk of severe Covid-19 disease should still be offered the Oxford AstraZeneca vaccine.  The benefits in protecting them against the serious consequences of COVID-19 outweigh any risk of this rare condition.
  • People aged 18-29 who do not have a health condition that puts them at higher risk of severe Covid-19 disease will be offered an alternative Covid-19 vaccine where available.  (This has been recommended as a precaution as people under 30 are at less risk from Covid-19 and not because they are considered to be at particular risk of developing the rare blood clot.)
  • People under 30 can still choose to have the Oxford AstraZeneca vaccine if this will mean they can be protected more quickly and they have been made aware of the guidance.

Please see the leaflet below that has been produced by Public Health England and the NHS to answer any questions you may have

Leaflet on COVID-19 vaccination and blood clotting (EXTERNAL LINK)


COVID-19 vaccination programme

UPDATE - COVID VACCINATION ROLL OUT – This is For Fern House Surgery Patients Only

Due to the COVID-19 Vaccination line being overwhelmed with calls unrelated to booking COVID vaccinations appointments, we apologise to the patients aged 80 and over and their relatives/carers and our front line NHS and Social Care Workers, who have been unable to get through on this line.  Please be reassured we have a list of eligible patients aged 80 and over and we are currently telephoning patients directly to book an appointment.  Please only call this number 07949 312672 if you need to cancel your appointment.

The surgery is currently receiving a limited number of the Pfizer vaccines per week and it may be a few weeks before the first cohort of patients are vaccinated.  The weekly delivery dates for the vaccines are not set days and the surgery may only be given 24 hour’s notice of the next delivery.  Please be patient as we are working through the lists of patients and our first vaccinations clinics are nearly fully booked.  If patients cancel their appointment on the day, the surgery will have a contingency list of patients, who must be available on the day to come to the surgery at short notice, to avoid any wastage. Each vaccine is allocated to a patient and therefore the clinics are strictly for booked appointments only.

This is one of the biggest challenges the NHS has ever faced and all the staff at Fern House Surgery will do whatever it takes to fight the COVID-19 crisis.

PLEASE STAY AT HOME, SAVE LIVES

THANK YOU FOR YOUR CO-OPERATION


 

The public can really help the NHS to deliver our vaccination programmes effectively to those who need it most. Taking these simple steps will help us to help you.

  • The NHS will contact you when it’s the right time to come forward, so please don’t contact us to seek a vaccine before then.
  • Please act on your invitation when it arrives, and make sure you attend your appointments when you arrange them.
  • In the meantime, please continue to abide by all the social distancing and hand hygiene guidance, which will still save lives.

The latest information on the COVID-19 vaccination programme is online on the NHS website. We advise checking there first if you have questions about the safety or effectiveness of COVID vaccines, or your priority to receive vaccination.

CORONAVIRUS UPDATE - 10.09.20

In response to the ongoing situation nationally, Fern House Surgery continue with our Covid- 19 Action Plan .This  means a change in the way we will be dealing with patient contacts until further notice to protect our most vulnerable patients, whilst caring for the whole population.

Exemption Letters for wearing face coverings

We are unable to provide exemption letters.  For more guidance please click on Latest News on the top right hand side of this page.

Attending the surgery

The surgery FRONT DOORS REMAIN LOCKED and access will only be permitted to those who have an appointment arranged by a clinician

IF YOU ARE ATTENDING THE SURGERY WE ASK THAT YOU WEAR A FACE COVERING.

Please be aware that staff may be wearing masks in our communal areas and clinicians will be wearing PPE when you are seen.

National Guidance for Suspected Coronavirus Cases

  • The government has put in place a policy of SELF ISOLATION for any patient with a new onset cough, and/or fever and/or loss of sense of taste/smell, which could be attributed to Covid-19 infection. Patients well enough to remain at home and ALL HOUSEHOLD MEMBERS should self-isolate for 14 days. If any other household member who is already self-isolated develops symptoms, they should remain isolated for 10 days from the onset of their symptoms EVEN IF this means for longer than 14 days in total from when the first household member became symptomatic. Patients well enough to remain at home WHO LIVE ALONE should self-isolate for 10 days. 
  • If a patient is concerned that they are not well enough to remain at home with these symptoms then they should use the online NHS111 assessment tool, dial NHS111 or contact the surgery.
  • Testing for Covid-19 can be requested for anyone via the gov.uk website.
  • Track and Trace is now in operation. Any contact will be from the national team and their instructions should be followed. The practice is not involved in this process.
  • Medical certificates will not be issued for self-isolation or household isolation. Please utilize the NHS isolation note service available online. You can do this for yourself or another individual.

Your Appointment

  • Please do not attend the surgery to request an appointment .Our front door is locked and you will not be permitted onto the premises.
  • Access to online appointments will be restricted, at this present time.
  • Video consultations may be conducted if you or someone with you has internet access and a suitable mobile device and our clinical staff deems it
  • Face to Face GP/ANP appointments will only occur when deemed necessary by a GP/ANP who has assessed the patient via telephone first. Patients will be asked to inform our reception staff of the reason for their appointment request to assist us in assessing the urgency of the call back.  Please be aware that GPs may telephone at any time on the day of your appointment or in advance of your expected appointment day, as we work to deal with the appointment demand. 
  • Any patients with a fever or respiratory tract infection symptoms who are directed to us by NHS 111 will be telephoned by a GPWe will assess and decide upon the suitable management of each individual case.
  • All Long Term Condition Clinics (asthma, COPD, diabetes) were suspended but moving forward we will be starting to contact patients to call you for review. Your review may be carried out remotely as we find new ways of working to safely and effectively continue to care for you.  You may be contacted via text message, telephone or video. We are using an application called Accurx and you may receive a text message with a link to 'florey.accurx.com'. Some patients will still require a face to face appointment and it is essential that we minimize unnecessary attendances to the surgery to make it safe for these to take place.
  • We will be able to provide other services including smears, contraception services and pessary fittings as the infection rates nationally continue to drop.

Hospital Services

The local hospitals are now accepting referrals however there is a backlog of referrals to initially process. Patients will be informed by the hospital if any changes to pre-booked appointments. Your appointments may be via telephone. The hospital will inform you of how you will be contacted.

Request for contact details

IT IS VITAL WE ARE ABLE TO CONTACT OUR PATIENTS IN A TIMELY AND EFFICIENT MANNER. We continue to respect our patient’s confidentiality fully but if you are willing to be contacted via SMS text message or EMAIL please informs any of our staff when you speak to us.


Coronavirus & Face Coverings

https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own

https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own/face-coverings-when-to-wear-one-and-how-to-make-your-own

Coronavirus Useful Links

https://www.yourcovidrecovery.nhs.uk/

Recovering at home after Coronavirus: Taking care of your mental health

Local Services. Ready to Help You
Black Swan Care Group