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Patient Participation Group

Fern House Surgery Report and Action Plan 2014 2015.docxWe have formed a Patient Participation Group (PPG).

PPG members may assist in:

  • Helping us ask relevant questions in our practice survey
  • Helping us review the results of our practice survey
  • Advising us of any ideas on improving the service

If you are interested in getting involved, please let us know by e-mailing f.patientgroup@nhs.net or by obtaining information from our reception.

Patient Participation Directed Enhanced Service Report 2015

Fern House Surgery Report and Action Plan 2014 2015.docx

Patient Participation Directed Enhanced Service Report 2014

The Practice commenced recruiting Patient Participation Group (PPG) members during 2011. The purpose for establishing a PPG was to ensure patients are involved in decisions about the services and facilities we provide. Initially, we used a variety of recruitment methods to establish this Group and ensure membership as representative of our registered patients as possible. These recruitment methods included:

  • Posters at Fern House and Terling and Wickham Bishops Branch Surgeries.
  • Practice Leaflet
  • Practice Website
  • Clinicians and Receptionists supplied with information and application forms.

PPG membership is open to all our patients and new patients registering at the Practice are invited to join by way of the new patient questionnaire.

PPG members are asked to advise the level and method they would prefer to be involved and we have endeavoured to communicate accordingly. Unfortunately, uptake has been poor and many members fail to participate after initial application.

In December 2013 the practice distributed over 1800 “Have your Say” forms to identify the priorities for the 2014 patient survey and to encourage patients to join our PPG. This resulted in the practice recruiting a further 17 members.

As at January 2014 the PPG consists of 43 active members.

AGE No. of members No. of patients in this age group on practice list % represented at PRG No. of members engaged Face to Face i.e. meetings No. of members engaged with remotely e.g. by letter, telephone, email
16 – 24 years old 4 1670 0.2 0 4
25 – 34 years old 2 1981 0.1 0 2
35 – 44 years old 7 2374 0.3 1 6
45 – 54 years old 7 2405 0.3 3 4
55 – 64 years old 11 1918 0.6 2 9
65 and over 12 3565 0.3 3 9
GENDER No. of members No. of patients on practice list aged 16 and over % represented at PRG No. of members engaged Face to Face i.e. meetings No. of members engaged with remotely e.g. by letter, telephone, email
Females 29 7146 0.4 5 24
Males 14 6771 0.2 4 10
GENDER No. of members No. of patients on practice list aged 16 and over % represented at PRG No. of members engaged Face to Face i.e. meetings No. of members engaged with remotely e.g. by letter, telephone, email
White
British 37 12753 0.2 9 28
Any other White background 2 3356 0.05 0 2
Mixed
White & Black Caribbean 0 50 0 0 0
White & Black African 0 31 3.2 0 0
White & Asian 0 50 0 0 0
Any other Mixed background 1 39 2.5 0 1
Asian or Asian British
Indian 0 52 0 0 0
Pakistani 0 4 0 0 0
Bangladeshi 0 13 0 0 0
Any other Asian background 0 76 0 0 0
Black or Black British
Caribbean 1 26 3.8 0 1
African 2 61 3.2 0 2
Any other Black background 0 21 0 0 0
Chinese or other Ethnic Group
Chinese 0 45 0 0 0
Any other 0 0 0 0 0
OTHER GROUPS No. of members No. of patients on practice list aged 16 and over % represented at PRG No. of members engaged Face to Face i.e. meetings No. of members engaged with remotely e.g. by letter, telephone, email
Care & Residential Homes 0 89 0 0 0
Carers 0 44 0 0 0
Learning Disabilities 0 50 0 0 0
Long Term Conditions 25 6329 0.37 6 19

The profile of the patients in the group includes patients with long term conditions such as respiratory, mental health, diabetes, hypertension. Unfortunately, there are no representable patients from elderly care homes. It is the practice’s intention to continue to encourage more patients from all walks of life to come forward and help us.

The acting PPG lead has suggested that members of the PPG liaise with a local Care Home, in order to elicit their wider view point on an annual basis.

PPG Practice Survey Timetable

Questionnaires issued to patients.
January / February 2014
Survey results collated by Practice Manager (February 2014)
Partners and acting PPG Lead advised of survey findings (February 2014) and discussed possible changes and draft action plan.
PPG members invited to meeting (03/3/14) in order to review survey findings and have opportunity to comment on draft action plan.
Action plan finalised (14/3/14).
Patient survey results advertised within Practice.
Report sent to NHS England.

Click here to download the 2014 Report and Action Plan

Minutes PPG Meeting on 07.07.14.docx

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Fern House Surgery - 125-129 Newland Street, Witham, Essex, CM8 1BH
  • Telephone 01376 502108
59 Kelvedon Road - Wickham Bishops, CM8 3NA
Owls Hill - Terling, CM3 2PR
Practice Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals
Black Swan Care Group Forest Homecare G Collins & Sons Funeral Directors Daisy Chain Day Nursery Hurd Driving School
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